Metrics
More margin, lower cost, and zero missed calls — backed by hard numbers from live freight operations.
$
more margin per load
x
cheaper than outsourced reps
%
carrier calls answered and bids recorded
How it works
Integrations
Frequently Asked Questions
Absolutely. Lanesurf connects with most modern TMS platforms, load boards, compliance portals, and CRMs. But you don't need to wait on IT — just send over an Excel with your current loads, and the agent can start working immediately. Full integration takes less than 10 days and runs in parallel while results start flowing.
Yes. Whether a carrier calls back or your team follows up, Lanesurf remembers the full context — the lane, the quoted rate, if it was on hold, or flagged for compliance. No repeating yourself. It picks up right where it left off and acting naturally like a human.
If the agent detects something wrong or unclear — like a team-driver requirement, an edge-case rate, or missing COI — it doesn’t guess. It flags the issue, pauses the conversation, and either alerts your team or hands off the call — no assumptions, no risks.
Lanesurf adapts to how your team runs. You can tune: MC vetting and compliance checks,Escalation logic, Tone and firmness during negotiations, Lane-specific pricing thresholds,We use your SOPs or rep call recordings to configure the agent to match your best people — consistently.
Your data is encrypted in transit and at rest using AES-256 and TLS 1.2+. We enforce strict access controls, role-based permissions, MFA, and detailed audit logs. We treat your load data like it's our own — locked down and protected.
Compliance
We follow industry-standard data security practices — your load, rate, and carrier data stays protected.
All calls, quotes, and documents are logged, encrypted, and stored securely — with full audit trails.
Our AI works under your rules. You stay in control of pricing, booking, and carrier selection — always.