Terms and Conditions

Welcome to Lanesurf. These Terms and Conditions ("Terms") govern your access to and use of the Lanesurf platform, website, applications, and services (collectively, the "Services") provided by Ambinet Inc. dba Lanesurf ("Lanesurf," "Company," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Definitions

For the purposes of these Terms:

• "Platform" refers to Lanesurf's AI-powered freight brokerage automation software, including all related tools, APIs, and integrations.
• "User," "you," or "your" refers to any individual or entity that accesses or uses the Services.
• "Carrier" refers to any motor carrier, trucking company, or transportation provider contacted through or interacting with the Platform.
• "Load" refers to any shipment, freight, or cargo that is the subject of booking, tracking, or other logistics activities on the Platform.
• "AI Agent" refers to Lanesurf's artificial intelligence systems that automate communications, negotiations, and other logistics tasks.

2. Eligibility and Account Registration

2.1 Eligibility

To use our Services, you must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent. By using the Services, you represent and warrant that you meet these eligibility requirements.

2.2 Account Registration

To access certain features of the Platform, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your login credentials confidential and secure
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3. Services Description

3.1 AI-Powered Freight Automation

Lanesurf provides an AI-powered platform that automates various aspects of freight brokerage operations, including but not limited to:

• Automated outbound carrier sourcing via phone calls, emails, and text messages
• Inbound call handling and carrier communication
• Rate negotiation and capacity sourcing
• Carrier compliance verification and vetting
• Load booking and confirmation
• Shipment tracking and status updates
• Integration with Transportation Management Systems (TMS) and other logistics software

3.2 AI Communications Disclosure

You acknowledge and agree that:

• Our AI Agents will communicate with carriers on your behalf using automated voice calls, emails, and text messages
• These communications will identify themselves as being made on behalf of your organization
• AI-generated communications may be recorded for quality assurance and training purposes
• You are responsible for ensuring that AI communications comply with applicable laws in your jurisdiction

4. User Responsibilities and Conduct

4.1 Compliance with Laws

You agree to use the Services in compliance with all applicable federal, state, and local laws, including but not limited to:

• Federal Motor Carrier Safety Administration (FMCSA) regulations
• Department of Transportation (DOT) requirements
• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• State-specific freight brokerage licensing requirements

4.2 Prohibited Uses

You agree not to:

• Use the Services for any unlawful purpose or in violation of these Terms
• Provide false, misleading, or fraudulent information about loads, rates, or carrier qualifications
• Attempt to circumvent, disable, or interfere with security features of the Platform
• Use automated systems to access the Platform in a manner that exceeds reasonable request volume
• Reverse engineer, decompile, or attempt to extract the source code of the Platform
• Resell, sublicense, or redistribute the Services without written authorization
• Use the Platform to harass, spam, or send unsolicited communications outside of legitimate business purposes

4.3 Data Accuracy

You are solely responsible for the accuracy of all data you provide to the Platform, including load information, rate parameters, carrier requirements, and compliance rules. Lanesurf is not liable for any errors, delays, or losses resulting from inaccurate data provided by users.

5. Fees and Payment

5.1 Subscription and Service Fees

Access to the Platform is subject to fees as outlined in your service agreement or subscription plan. All fees are:

• Due in accordance with the payment terms specified in your agreement
• Non-refundable except as expressly stated in these Terms
• Subject to change with 30 days' prior notice

5.2 Taxes

You are responsible for all applicable taxes, duties, and governmental charges related to your use of the Services, excluding taxes based on Lanesurf's net income.

6. Intellectual Property

6.1 Lanesurf Property

The Platform, including all software, algorithms, AI models, designs, trademarks, trade secrets, and documentation, is the exclusive property of Lanesurf and its licensors. You receive only a limited, non-exclusive, non-transferable license to use the Services as permitted by these Terms.

6.2 User Content

You retain ownership of data and content you upload to the Platform ("User Content"). By using the Services, you grant Lanesurf a worldwide, royalty-free license to use, process, and display User Content solely for the purpose of providing and improving the Services.

6.3 Feedback

Any feedback, suggestions, or ideas you provide regarding the Services may be used by Lanesurf without restriction or compensation to you.

7. Confidentiality

Both parties agree to maintain the confidentiality of any non-public information disclosed during the course of using or providing the Services. This includes, but is not limited to, business strategies, pricing information, customer lists, and technical specifications. Confidentiality obligations survive termination of these Terms for a period of five (5) years following the disclosure thereof.

8. Data Security and Privacy

Lanesurf implements industry-standard security measures to protect your data, including:

• AES-256 encryption for data at rest
• TLS 1.2+ encryption for data in transit
• Role-based access controls and multi-factor authentication
• Regular security audits and penetration testing

For detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy.

9. Third-Party Integrations

The Platform may integrate with third-party services, including TMS platforms, load boards, compliance verification providers, and communication services. You acknowledge that:

• Third-party services are subject to their own terms and privacy policies
• Lanesurf is not responsible for the availability, accuracy, or performance of third-party services
• You are responsible for maintaining valid credentials and subscriptions for any third-party services you connect to the Platform

10. Disclaimers and Limitation of Liability

10.1 Service Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. LANESURF DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 No Guarantee of Results

Lanesurf does not guarantee any specific outcomes from using the Services, including but not limited to successful load bookings, rate savings, or carrier availability. Results depend on various factors outside our control, including market conditions and carrier responses.

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LANESURF'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL LANESURF BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR BUSINESS INTERRUPTION.

11. Indemnification

You agree to indemnify, defend, and hold harmless Lanesurf and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Any content or data you provide to the Platform
• Any dispute between you and a carrier or other third party

12. Term and Termination

12.1 Term

These Terms remain in effect until terminated by either party. Your subscription term is as specified in your service agreement.

12.2 Termination

Either party may terminate these Terms:

• For convenience with 30 days' written notice
• Immediately if the other party materially breaches these Terms and fails to cure such breach within 15 days of written notice

12.3 Effect of Termination

Upon termination:

• Your access to the Platform will be discontinued
• You remain responsible for any outstanding fees
• We will provide reasonable assistance in exporting your data for 30 days following termination
• Provisions that by their nature should survive termination will remain in effect

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

13.2 Arbitration

Any disputes arising from these Terms or the Services shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware, and the decision shall be final and binding.

13.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action or representative proceeding.

14. Modifications to Terms

Lanesurf reserves the right to modify these Terms at any time. We will provide notice of material changes through the Platform or via email at least 30 days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the modified Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with any service agreement or order form, constitute the entire agreement between you and Lanesurf regarding the Services.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15.3 Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

15.4 Assignment

You may not assign these Terms without Lanesurf's prior written consent. Lanesurf may assign these Terms in connection with a merger, acquisition, or sale of assets.

15.5 Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond its reasonable control, including natural disasters, acts of government, or telecommunications failures.

16. Contact Information

If you have questions about these Terms, please contact us at:

Ambinet Inc. dba Lanesurf
16192 Coastal Highway, Lewes, DE 19958
Phone: (302) 614-7899
Email: [email protected]
Website: https://lanesurf.com